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€ 3400 - € 4481
#1000001001
HR Service desk Agent
Are you a true people person with a passion for HR? Do you get energized by helping colleagues and are you looking for a dynamic work environment where no two days are the same? Then we have the perfect challenge for you as an: HR Servicedesk Agent
- As an HR Service Desk Agent, you will be the first point of contact for employees and managers with all their HR-related questions.
- You will be the driving force behind a smooth and uniform HR experience across the entire organization.
- Whether it’s questions about employment terms, contracts, or other HR processes, you’ll be ready with the right answers and ensure that everything runs smoothly.
Salary
We offer a highly competitive salary.
Personal Budget
For every employee, there is a Personal Flex Budget available with an option of more days off per year.
Development
Our employees each receive a green and personal development budget of €1500.
Inclusion
We promote an inclusive workplace where everyone is welcome to achieve their ambitions.
Role and department
The entire HR team consists of around 40 colleagues. These colleagues work at various locations within Teijin Aramid. Alongside the HR managers and HRBPs, the Shared Service Center and various HR specialists (including Learning & Development, Compensation & Benefits, and Recruitment) ensure professional support for the business. As an HR Servicedesk Agent, you will work with 13 colleagues in the HR&O Shared Service Center in Arnhem. Together, you are responsible for optimizing and further professionalizing the HR processes for all business units of Teijin Aramid. You will report to the Manager HR&O Shared Service Center.
As an HR Service Desk Agent, you are the linchpin between HR and the rest of the organization. You ensure that all our employees and managers are promptly and correctly assisted with their HR-related queries. From questions about leave and employment terms to support with contracts and HR systems, you have the answers at hand. With your customer-focused attitude and sharp eye, you ensure that everyone feels heard and supported. This is the role where you can combine your passion for people with your organizational talents.
• As an HR Servicedesk Agent, you, together with 3 colleagues, will provide administrative and organizational support regarding the onboarding, ongoing employment, and offboarding of employees, with a special focus on the hiring process. You ensure that all processes related to the hiring of external staff, such as freelancers, temporary workers, and independent contractors, are efficient and comply with applicable laws and regulations.
• You represent the HR department and act as the first point of contact for our employees and managers regarding HR policies, processes, and collective labor agreement applications.
• In ongoing processes, you identify bottlenecks and take initiative to implement (process) improvements.
• You manage the personnel administration and ensure the accurate processing of personnel changes. You work closely with our Recruiters, Payroll Administrators, HR Managers, and HR Business Partners from all locations.
• You ensure that all relevant HR information for employees and managers is available on internal platforms and external websites.
• You contribute to various HR projects.
Your profile
- You have at least a completed MBO level 4 or HBO degree in HRM or a related field.
- You possess strong communication skills in both Dutch and English.
- You are administratively strong and work meticulously.
- Continuous improvement and working smarter is in your blood. You know what it takes to enhance processes step by step and can achieve this with various stakeholders.
- You have good knowledge of and experience with MS Office and personnel information systems.
- You are service-oriented and able to find a good balance between quality and speed of service.
Our offer
- This position is classified in our own CAO scale 6 (€3400 to €4481 gross per month), with your salary based on your experience and qualifications.
- 20 days of vacation per year, plus 26 additional days as a Personal Choice Budget, which you can use as days off or have paid out; a total of 46 vacation days on a full-time basis.
- We offer excellent secondary benefits such as 8.33% holiday pay, a market-conforming pension with a low personal contribution, profit sharing between 0 and 10%, and flexible working hours.
- Various training and coaching programs to help you develop and plan your professional career.
- A home office allowance of €3.76 per day and a travel expense reimbursement of €0.23 per kilometer traveled.
- A green and development budget of €1500 each.
Information and apply process
For more information, please contact Jos Albers (Manager Shared Service Center) at Jos.albers@teijinaramid.com. If you have questions about the application process, please reach out to Gerwin Noij, Recruiter, at +31-647103629. We kindly request that you submit your application, including your CV and a brief motivation, via the ‘apply’ button. An assessment is part of the application process.
We handle recruitment and selection for this vacancy ourselves. Recruitment agencies are not appreciated.
Hiring process
Discover our recruitment process
We are committed to a smooth and transparent recruitment process. During the process, we follow several steps that you can find below.
Step 1: Apply
If you would like to join us, please send your application through this link.
Step 2: Introduction
We'll get in touch to set up a meeting to discuss the vacancy and get to know each other better.
Stap 3: Match?
If your qualifications align with our requirements, there will be a second interview and possibly an online assessment.
Step 4: Offer
If your application is successful, an offer will follow. The recruiter will draw up the contract and send it to you digitally.
Step 5: Welcome
Through our onboarding process, you'll quickly learn everything you need to make sure you get off to a good start. Welcome to Teijin Aramid.
Discover our vacancies
We encourage progress through collaboration and continuously raise the bar for our performance. Personal growth and development are at the core of realizing our ambitions together. Will you realize your ambitions with us?